Autonomous Field Technician Assistant

Field operations remain one of the most costly and operationally complex functions in any telecomunications company. Truck rolls, misdiagnoses, repeat visits, and manual scheduling drain billions in operational expenditure globally each year.
This demo showcases an Autonomous Field Technician Assistant — an AI agent that uses network telemetry to diagnose the issue, determine ticket severity, retrieve required additional information, apply policies, and automatically create tickets, all without human intervention in the loop.